IGEL Secure

IGEL Secure - On the 12th of June some of the Workspace IT gang got to spend the day listening to "front-men" from some of the EUC industries best vendors at the IGEL hosted "IGEL Secure" event. After a day absorbing information and some interesting discussions I decided to write this blog to summarise what i heard.

So lets get into it, after an early start at 6am I headed into London to the venue - 30 Euston Square, London. A great location and a fantastic comfortable auditorium which you will see in the pictures coming up.

After a quick breakfast we headed in to the auditorium for the keynote sessions. First onstage was Darren Fields, IGEL VP Sales, who provided a warm welcome and set the scene for the day.

Next up was Klaus Oestermann, IGEL CEO. Klaus gave an overview of how IGEL have re-positioned themselves within the market and redefined what IGEL's strategy and direction is. Introducing....

IGEL Secure18
IGEL Secure17

What's the IGEL Preventative Security Model (PSM)?
In my own words, IGELs PSM is essentially removing attack surfaces from the endpoint, therefore lessening the risk of a cyber attack due to a by design "hardened" device. The next pictures show some of the differences between using IGEL and other traditional endpoints operating systems such as Windows 11 and the additional technologies and complexities involved to try and manage additional attack surfaces and product integrations.

For more details on the PSM, you can checkout the whitepaper here:
IGEL-Security-Whitepaper_Preventative-Security-Model.pdf

One of the major benefits of transitioning to IGEL and its Preventative Security Model is the impact on cost. Everyone knows cost more often than not provides major influence in any companies strategy and technology. Klaus went on to talk about a customer that has saved over £32M over a 3 year period in equated cost. This was achieved by using IGEL on the customer endpoints allowing the customer to:

Next Klaus moved on to show the current landscape of IGEL Ready partners. The partner ecosystem is changing rapidly with more and more partners on-boarding to the program, each time I see an updated chart there are more and more vendors.

"An exclusive partner program designed for hardware, software and peripheral companies that want to develop verified, integrated solutions with IGEL technologies."


Matthias Haas, IGEL CTO took the reigns from Klaus at this stage and went on to talk about the current state of IGEL OS12, the App Portal and how its showing 25% more velocity in how apps are appearing bringing updates and new features. Local Apps on OS12 were then highlighted allowing more flexibility in utilising the local devices hardware for potential performance improvements - a key feature for me was the introduction of the Microsoft Teams Progressive Web App (PWA), allowing a user to run Teams in a browser directly on the IGEL.

Matthias expanded on more functionality within OS12 such as:

For me personally, a couple of those announcements are a big deal!

First, SSO from the OS level right through to the desktop or application you want to use - No more entering your credentials multiple times.

Second, Microsoft Teams PWA, locally installed on the IGEL. Unified Comms straight from the endpoint.

Lastly, my favourite and what I have been talking with IGEL about for quite some time, Microsoft Intune Enrollment! This is huge! Enroll your devices then apply Compliance and/or Conditional Access Policies to your devices like you would with any other device currently within your tenant.


Next up, Justin Thorogood took centre stage as a referee to chat with Jim Moyle, Microsoft, Spencer Pitts, Omnissa and Gerry Lavin, Citrix. Justin had the red card ready if things were to get out of hand between these tech giants. The panel discussed their views on the current state of their respective companies and gave a bit of insight around the changes since acquisition for the likes of Citrix and Omnissa. Jim caught my attention with his insight on the highly debated "AppV is end of life 04/2026" topic.

I caught up with Jim in-between sessions to quiz him on this subject a little more. After some digging here's what I learnt:

Realistically, the AppV client is going to be around until at least 2030.... maybe more... shhh.


Back into the auditorium and Joe Cleary from Lenovo was on stage to talk about how IGEL and Lenovo are "Securing Devices at the Edge".

This session had some specific use cases in mind such as Point of Sale (POS) devices, Digital Signage and Patient Kiosks and how Lenovos ThinkShield offers a lower layer of protection against Cyber-Attacks - right down to protecting the Firmware and BIOS of the device. For more info, checkout the Lenovo site here.


Now, I need to highlight my favorite presentation of the day, this was delivered by Nathaniel Comer, CEO & Founder of Sun Screen IT Group. What do Sun Screen IT do? I am not a good enough writer to convey the message in the way i received it so I have instead here are some of the slides from the presentation.

Since the event I have spoken to Nathaniel to get permission to provide a snippet of video from what he presented for the first time. The actual video was just shy of 15 minutes, once publicly released, I urge you to watch it.

If you can help or want to get involved please reach out directly to Nathaniel (link above) and he will be more than happy to speak to you about Sun Screen IT and their mission.


Breakout Sessions were next on the Agenda where I headed over to get an update on the IGEL Channel changes. Some exciting changes, enhancements and some insightful Q&A with the presenters, Justin Thorogood (Looking shook!), Ken Millard, Brendan Williams, Eric Kline & Mads Skalbo. Thanks for the update guys! Unfortunately the detail shared here is still to be kept under wraps.


And finally it was time for the the social afterwards to dig into the detail with a beer and some banter. Obligatory selfies with the main man Rene Recker who heads up the IGEL Community. Joe Cleary from Lenovo. And a trip to re-enact the Spice Girls Wannabe music video on the stairs in St Pancreas International featuring, Jim Moyle, Colin Eales & myself (Dan Goss).

Hopefully you learnt something from this post, if not i'm sure you at least enjoyed the Spice Girls reenactment. If you would like anymore information on anything mentioned above to reach out to me, if I cant help I can put you in touch with someone that can. Thanks for reading.

VMware ESXi 6.0 - The End of General Support - What is your plan?

Are you still running ESXi 6.0
The End of General Support for vSphere 6.0 is March 12, 2020. To maintain your full level of Support and Subscription Services, VMware recommends
upgrading to vSphere 6.5 or vSphere 6.7.
 
https://kb.vmware.com/s/article/66977
 
What does End of General Support mean? 
General Support is what you use to get support from VMware. When General Support ends, the product moves into Technical Guidance support.
Technical Guidance is primarily available via the self-help portal, telephone support is no longer available. Support requests can still be raised however
support is limited. Critically, no bug fixes, security patches or updates are released while in the Technical Guidance phase. 
 
With just over 3 months remaining, do you have a plan to upgrade?
Whether you have a plan, need help creating a plan, need help implementing a plan or just want to discuss the options available to you, Workspace IT can
help.

vSphere 6.7 – What’s New?

On the 17th of April 2018 VMware released vSphere and vCenter Server 6.7.

What’s new in this release and why should we think about upgrading?

We have rounded up some of the key benefits of upgrading to 6.7, check them out below:

On the 5th of December 2019 VMware released 6.7 Update 3b which is at the time of writing this article is the latest release. 6.7 u3b fixes a host of known issues and we recommend you upgrade to this release as soon as possible.

For more information on the resolved issues, see VMwares release notes here:

https://docs.vmware.com/en/VMware-vSphere/6.7/rn/vsphere-vcenter-server-67u3b-release-notes.html

For the general release notes from the original 6.7 release, go here:

https://docs.vmware.com/en/VMware-vSphere/6.7/rn/vsphere-esxi-vcenter-server-67-release-notes.html

VMware ESXi 6.0 - End of General Support - TODAY

Are you still running ESXi 6.0? 
The End of General Support for vSphere 6.0 is March 12, 2020. To maintain your full level of Support and Subscription Services, VMware recommends upgrading to vSphere 6.5 or vSphere 6.7.
 
https://kb.vmware.com/s/article/66977

What does End of General Support mean? 
General Support is what you use to get support from VMware. When General Support ends, the product moves into Technical Guidance support.
Technical Guidance is primarily available via the self-help portal, telephone support is no longer available. Support requests can still be raised however support is limited. Critically, no bug fixes, security patches or updates are released while in the Technical Guidance phase. 

Which products are affected?
This includes the following releases:

Do you need help upgrading?
Whether you have a plan, need help creating a plan, need help implementing a plan or just want to discuss the options available to you, Workspace IT can help.



VMware 7 Update 3c - Now available!

On Thursday 27th of January VMware finally released a new version of 7.0 Update 3 - Update 3c to combat the issues that subsequently saw the Update 3a and Update 3b be removed from circulation.
More info on the original issues can be found here:
Important Information on ESXi 7 Update 3 - VMware vSphere Blog

What's new with VMware 7 Update 3c?

For more information on Update 3c see the resources below:

As with most updates, Update 3c is not without its own issues, if you are thinking about upgrading straight away its worth a quick read of the known issues detailed in the table below: (source)

VMware 6.x - End of General Support - 3 days to go!

Are you still running vSphere 6.x? 
The End of General Support for vSphere 6.x is October 15, 2022. To maintain your full level of Support and Subscription Services, VMware recommends upgrading to vSphere 7.

https://kb.vmware.com/s/article/89305

What does End of General Support (EOGS) mean? 
General Support is what you use to get support from VMware. When General Support ends, the product moves into Technical Guidance support.

Technical Guidance is primarily available via the self-help portal, telephone support is no longer available. Support requests can still be raised however support is limited. Critically, no bug fixes, security patches or updates are released while in the Technical Guidance phase. 

Important changes
With vSphere 6.x becoming EOGS that also means the end of Windows vCenter Server instances and for the Flash based vSphere Web Client. With vSphere 7 VMware have moved to a Photon-OS based vCenter Server and a HTML5 based vSphere Client.

We are not prepared what can we do?
Easy... get in touch with Workspace IT, one of our friendly consultants will be happy to assess your environment, talk through your options and come up with a plan to get you back under support.

What's new in VMware 7?
See our previous blog post for what's new in version 7: https://workspace-it.com/vmware-7-update-3c/

VMware vSphere 8 - Now available!

On Tuesday the 11th of October 2022 VMware released the latest version of vSphere, vSphere 8. This is VMware Initial Release (IA) which should transition to the more commonly known GA release in around 4-6 weeks. This change in the release process is to provide additional comfort as customers using the IA release will be able to provide feedback prior to the release being transitioned to GA. For full details on the release cycle change see this article from VMware:
New Release Model for vSphere 8 - VMware vSphere Blog

What's new with vSphere 8?

Deprecated features in vSphere 8:

For full details on what's new with vSphere 8 see this VMware article:
What's New in vSphere 8? | VMware

Want to talk about vSphere 8?

Workspace IT are currently running a vSphere 8 ESXi and vCenter implementation in a lab environment to test combability with our hardware and software platforms prior to upgrading our own systems in a few weeks.

If you have questions regarding a vSphere 8 implementation or upgrade or you just want to talk about it, reach out to us and one of our consultants will be happy to discuss your requirements and design a solution that meets your needs.

45,000 End-Of-Life ESXi Servers - Are you affected?

What's happened?
VMware ESXi 6.5.0 & 6.7.0 went End of Life on October 15, 2022. In a recent publication by Lansweeper they identified over 45,000 ESXi Servers running out of support versions. This data came from a snapshot in September 2022 consisting of 79,000 ESXi Servers across +6000 different organisations.

The snapshot data can be seen here:

VMware ESXi 6.x
Source: https://www.lansweeper.com/eol/vmware-esxi-end-of-life/

Am I affected?
If you are running any ESXi versions within your organisation released prior to version 7.x then yes, you are more than likely affected.

What can we do?
VMware recommend upgrading to version 7.x as soon as possible to get your environment back into support.

Can you help us?
Absolutely! Workspace IT understand the pressures and time scales often put-upon IT teams and endeavor to "plug the hole" left by teams not having the required time to complete all the BAU infrastructure upgrades required in an organisation.

How can you help?
Get in touch with Workspace IT, and one of our friendly consultants will be happy to assess your environment, talk through your options and come up with a plan to get you back under support. Not only that, but we can also discuss future proofing and a maintenance plan to keep your infrastructure services up to date.

What's new in VMware 7?
See our previous blog post for what's new in version 7: https://workspace-it.com/vmware-7-update-3c/

IGEL OS 11.08.200 - Released

IGEL OS 11.08.200
IGEL released OS 11.08.200 on the 18/10/2022, with it come some exciting enhancements many of our customers will be very interested in.

What's new in this OS 11 release?
Our favourite:

Specifics for our Citrix customers:

Specifics for our VMware Horizon customers:

Some of the other key updates in this release:

For a full list of the updates in this release see the release notes here

What's coming up?
With IGEL OS 11.08.110 (Private Build) Citrix Workspace App (CWA) v2209 was released, we expect to see a new private build based on 11.08.200 including the CWA v2209 within the next week or so.

How can I get this update?
If you are a fully managed customer of ours then expect to hear from your Technical Account Manager (TAM) in the very near future if you have not already. The 11.08.200 is being tested in house and your TAM will work with you to schedule the rollout so you can begin your own UAT.

For anyone not fully managed, reach out to us and we will work with you to define an update strategy, test the new firmware and get your devices updated on a schedule that suits you.

IGEL Technical Workshop

June 1st 2023 - Workspace IT - IGEL Technical Workshop

That's a wrap! Our IGEL Technical Workshop is complete, a big thank you to all the attendees for not only attending but also making the webinar interactive with lots of questions during the Q&A sections of the webinar. We hope you enjoyed it and look forward to speaking to you more about Workspace IT & IGEL.

To watch again click the play button below:

How can I find out more about IGEL?
If you want to know more, reach out and one of our IGEL Experts (Certified Architects) will be more than happy to talk with you, give a personalised demo and work through the benefits of how IGEL can simplify and benefit your organisation.