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Workspace IT

Managed IT Services Built from the Ground Up.

From end-user computing services to application management, we develop managed IT solutions that help businesses fulfil their potential.
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Workspace IT Office

IT Consultants With Personality.

We are a technically led company that likes to stay one step ahead of the technology curve. Whether we’re developing digital workspaces or bespoke end-user device solutions, we always have one eye on the future.

At Workspace IT, we value the relationships we nurture with our clients. We take the time to get to know the people and businesses we help to ensure we offer the best possible solutions.

Lay the IT foundations for long-term success by leveraging our enthusiasm for managed IT solutions and the latest technologies. We won’t just be your service provider; we’ll be an integral part of your journey.

When you choose Workspace IT for managed IT services, you’re guaranteed expertise, passion for technology-driven business solutions and an unwavering commitment to your long-term success.
Let’s Talk IT!

Our Managed IT Services.

Future Proofing Business — One IT Solution at a Time
End User Device Management

End-User Device Management

For a more secure and efficient IT landscape

Streamline your device management processes, protect your data and reduce the cost of your IT infrastructure. When we’re by your side, all the devices serving your business work hard, smart and efficiently.

Ultimately, we’re here to make end-user device management a more robust, cost-efficient and seamless process — improving the user experience and empowering you to deliver for your clients.
Streamline Your Devices

Application Management.

Stay in control of all your applications with ease

Keep all your applications secure and up to date without the hassle or hard work. Leave crucial management functions to us, while you focus fully on running your business.

With our help, you’ll be able to deploy applications safely and swiftly — without any hard work or hassle. Centralised control over your applications means optimised performance, enhanced user experiences, cyber-compliance and more cost-effective software licensing strategies.
Manage Your Applications
Application Management Service
Digital Employee Experience

Digital Employee Experience

Squeeze every last drop of potential from your IT infrastructure

Optimise your IT resources by leveraging their full power, and identify where you need to invest. We’ll audit your IT infrastructure and create a bespoke strategy for long-term success.

With our expertise, you’ll be able to use your software more efficiently, enhance the results it delivers, and comply fully with vendor requirements — creating an IT infrastructure fine-tuned for long-term success.
Optimise Your Resources

Digital Workspaces.

Centrally managed IT environments that support remote working

Transform your business operations by utilising digital workspaces that facilitate remote and hybrid working models. We leverage tools such as Citrix to ensure the whole world is your office.

Our approach will empower you to reap the benefits of remote accessibility. Scale your business quickly and cost-effectively in line with the needs of your business — while keeping a firm grip on your system’s security needs.
Transform Your Operations
Digital Workspaces
System Health Check

System Health Checks.

Identify issues before they cause serious disruption.

Make sure your IT infrastructure is running efficiently and delivering for your business. We’ll review everything from your domains to your active directory sites to ensure issues are identified and rectified swiftly.

Our proactive approach to IT security and optimal performance means you’ll always be one step ahead of the next big problem. Minimise downtime and maximise regulatory compliance by leveraging our expertise.
Identify Issues

Vulnerability Management

Manage Your Vulnerabilities

Vulnerability management is proactive and continuous updating of the software in your environment. This is a process, automated where possible, that keeps your systems and enterprise applications safe from cyber threats and data breaches.

There are two distinct parts to Vulnerability Management: Identifying and Remediation. Identification is usually a scan of all assets to determine and assess potential security weaknesses. Remediation can be automated, but in many cases it needs to be managed and a fix or update put in place to help prevent attacks and minimize damage if one does occur.
Proactive Updates
End User Device Management

We Let The Numbers Do The Talking.

Businesses of all shapes and sizes are turning to us for managed IT solutions tailored to their specific needs. Our services are in demand; the numbers speak for themselves.

10257

Applications Packaged
54010
 Managed Endpoints
65362
 Vulnerabilities Remediated
Let’s Talk IT!
Team work

IT Expertise with a Human Touch.

At Workspace IT, delivering bespoke solutions that protect and improve the businesses we serve is always our priority. However, we achieve this by initiating and nurturing real human relationships.

When you’re in the capable hands of Workspace IT, you’ll always have a professional, talented and courteous IT professional in your corner. This personal approach underpins all the managed IT services we provide.

We fully invest our time, expertise and passion into every project. Because we take the time to get to know the people we help, we form the collaborative bonds that fuel our drive for success.

Establishing personal connections enables us to maintain a proactive approach, ensuring we understand our clients' priorities and preferences at all times. And when challenges inevitably arise, these relationships serve as the foundation for developing effective solutions.

Put simply, our ethos of developing collaborative relationships with the people we help makes us better at what we do.
Let’s Talk IT!
Proactive Innovation

Proactive Innovation.

At Workspace IT, we believe that prevention is always the best cure. Because we’re continuously monitoring the systems we protect for potential risks and issues, we’re able to act swiftly before lasting damage is done. It’s this proactive approach to managed IT services that defines the way we operate.

We’re determined to get ahead of problems before they have the opportunity to cause damage. We do this by continually innovating our approach. We use every problem and challenge as an opportunity to learn. We learn from every mishap and use it to improve the services we provide. As a result, we’ve developed customisable solutions that work.

Our IT consultants remain vigilant and proactive in managing your IT infrastructure, ensuring constant attention to detail and readiness to address any challenges that may arise.

We’ll be there, monitoring, scanning and searching for potential issues before they become obvious. That’s the essence of Proactive Innovation, and it’s what sets us apart from many of our competitors.
Let’s Talk IT!
Team work

Inclusive Collaboration.

At Workspace IT, inclusivity is not just a principle; it's a fundamental aspect ingrained in the very fabric of our core values. We’ve seen first-hand what’s possible when diverse teams come together in the pursuit of a common goal. Ideas aren’t just thrown about; they’re discussed, iterated and improved. Here at Workspace IT, we’re much greater than the sum of our parts — and that’s largely due to our unwavering commitment to inclusivity in all its forms.

Embracing a diverse team enhances our collective strength, fostering an atmosphere where unique insights converge to generate inventive solutions. This diversity, both in thought and team composition, positions us to not only meet but exceed the expectations of the organisations that rely on us.

We’re fully committed to building a workplace where every individual feels heard, valued and empowered to contribute their best. The richness of varied perspectives and experiences makes us stronger, more versatile, and better equipped to deliver truly customised managed IT services for our clients.
Let’s Talk IT!
Team work

Inclusive Collaboration.

At Workspace IT, inclusivity is not just a principle; it's a fundamental aspect ingrained in the very fabric of our core values. We’ve seen first-hand what’s possible when diverse teams come together in the pursuit of a common goal. Ideas aren’t just thrown about; they’re discussed, iterated and improved. Here at Workspace IT, we’re much greater than the sum of our parts — and that’s largely due to our unwavering commitment to inclusivity in all its forms.

Embracing a diverse team enhances our collective strength, fostering an atmosphere where unique insights converge to generate inventive solutions. This diversity, both in thought and team composition, positions us to not only meet but exceed the expectations of the organisations that rely on us.

We’re fully committed to building a workplace where every individual feels heard, valued and empowered to contribute their best. The richness of varied perspectives and experiences makes us stronger, more versatile, and better equipped to deliver truly customised managed IT services for our clients.
Let’s Talk IT!
Team work

Expertise with a Human Touch.

You’ll never be treated like a number or a name on an email when you’re in the capable hands of Workspace IT. That’s just not us. We cherish the human relationships that underpin the managed IT services we provide. Why? Well, because they’re the glue that holds everything together.

We fully invest our time, expertise and passion into every project. Because we take the time to get to know the people we help, we form emotional bonds that fuel our drive for success. Put simply: when you win, we win.

We’ve been around long enough to empathise with people who are struggling to make their IT infrastructure work for them. We’ve seen the damage unresolved issues can cause, which is why we’re more determined than ever to deliver for the people who rely on us.
Let’s Talk IT!
Proactive Innovation

Proactive Innovation.

Too many managed IT service providers only spring into action when something goes wrong. But by that time, the damage may have already been done — whether that’s to the client’s operations, security or reputation. We take a different approach.

At Workspace IT, we’re determined to get ahead of problems before they have the opportunity to cause damage. We do this by continually innovating our approach. We use every problem and challenge as an opportunity to learn. We utilise every mishap as a way to improve the services we provide. As a result, we’ve developed customisable solutions that work.

Our IT consultants will never fall asleep at the wheel when it comes to your IT infrastructure. We’ll be there, monitoring, scanning and searching for potential issues before they become obvious. That’s the essence of Proactive Innovation, and it’s what sets us apart from many of our competitors.
Let’s Talk IT!

The People Making It Happen.

We are a technically-led business powered by accomplished professionals — coming together to create a multidisciplinary approach to managed IT services that always puts the client first.
Head of Application Delivery
Dan Ogilvie.
Head of Application Delivery.
Dan has worked in End User Computing (EUC) for over 25 years. Dan’s background in Application Management and delivery go back to the days when Citrix DaaS was Winframe and Microsoft AppV was Softgrid. Dan understands the importance of giving users the best day to day experience they can have – delivering the correct up-to-date applications for their job that perform well and are correctly configured.

Dan’s favorite saying - “Everyone forgets the apps!”. Many transformation projects focus on the headlines – new Windows version, big spend on new hardware, new VDI etc. Workspace IT know that all the user wants is for their applications to work so they can do their job as well as they can.

Today, as well as improving the user experience, Application Management is just as much about being secure against cyber-threats. It doesn’t matter if you use Windows 10/11, Citrix or Horizon desktops, Dan is on a mission to provide businesses with a simple and consistent application packaging and delivery process that keeps everything up to date, not only to give users a feature rich experience, but to protect as much as possible against malware, ransomware and other vulnerabilities.
Dan has worked in End User Computing (EUC) for over 25 years. Dan’s background in Application Management and delivery go back to the days when Citrix DaaS was Winframe and Microsoft AppV was Softgrid. Dan understands the importance of giving users the best day to day experience they can have – delivering the correct up-to-date applications for their job that perform well and are correctly configured.

Dan’s favorite saying - “Everyone forgets the apps!”. Many transformation projects focus on the headlines – new Windows version, big spend on new hardware, new VDI etc. Workspace IT know that all the user wants is for their applications to work so they can do their job as well as they can.
Head of Professional Services
Colin Eales.
Head of Professional Services.
Colin Eales is the Head of Professional Services, specializing in end-user computing and VDI architectures. His extensive expertise spans multiple sectors, including Finance, Engineering, Healthcare, Education, and Police Forces.

Skilled in a wide range of technologies such as Citrix, VMware, and Microsoft Configuration Manager, Colin is dedicated to providing highly resilient and performant infrastructure solutions. His key deliverables include providing best-of-breed solutions and optimizing toolsets for enhanced user experiences.

Colin's strategic vision and hands-on approach ensure that Workspace IT remains at the forefront of delivering cutting-edge solutions tailored to meet the evolving needs of clients.
Colin Eales is the Head of Professional Services, specializing in end-user computing and VDI architectures. His extensive expertise spans multiple sectors, including Finance, Engineering, Healthcare, Education, and Police Forces.

Skilled in a wide range of technologies such as Citrix, VMware, and Microsoft Configuration Manager, Colin is dedicated to providing highly resilient and performant infrastructure solutions. His key deliverables include providing best-of-breed solutions and optimizing toolsets for enhanced user experiences.
Technical Solutions Architect
Daniel Goss.
 Technical Solutions Architect.
With over two decades of expertise in IT infrastructure and end-user computing, Dan has led global projects, ensuring seamless delivery within budget and deadlines. Skilled in Windows, Linux, VMware, VDI (AVD, Citrix, Horizon), and End User Computing, he excels in providing top-tier support and driving innovation.

Passionate about leveraging technology for exceptional user experiences, Dan is dedicated to assisting organizations in optimizing their toolsets and ensuring the best possible experience for end-users.

His collaborative approach and dedication to understanding clients' unique requirements make him a trusted partner in driving technological excellence and achieving organizational goals.

With over two decades of expertise in IT infrastructure and end-user computing, Dan has led global projects, ensuring seamless delivery within budget and deadlines. Skilled in Windows, Linux, VMware, VDI (AVD, Citrix, Horizon), and End User Computing, he excels in providing top-tier support and driving innovation.

Passionate about leveraging technology for exceptional user experiences, Dan is dedicated to assisting organizations in optimizing their toolsets and ensuring the best possible experience for end-users.
Janet Evans
Janet Evans.
 Customer Success Manager.
Janet brings over 11 years of dedicated experience in IT sales, specializing in new business development, account management, and marketing strategies. With a Bachelor of Arts Honors degree in Marketing with Music and Media Management, Janet possesses a unique blend of technical understanding and creative insight.

Throughout her 3.5 years at Workspace IT, Janet has consistently demonstrated her ability to forge strong client relationships. She is known for her enthusiastic approach and is dedicated to delivering outstanding service to both new and existing customers. Janet excels in understanding client needs, whether they require navigating complex IT solutions or problem-solving. Her approach involves collaborating closely with internal technical resources, ensuring that clients receive tailored solutions that meet their specific requirements.

Janet's enthusiasm, dedication to customer satisfaction, strategic mindset, and strong interpersonal skills make her an invaluable asset to the Workspace IT team.
Janet brings over 11 years of dedicated experience in IT sales, specializing in new business development, account management, and marketing strategies. With a Bachelor of Arts Honors degree in Marketing with Music and Media Management, Janet possesses a unique blend of technical understanding and creative insight.

Throughout her 3.5 years at Workspace IT, Janet has consistently demonstrated her ability to forge strong client relationships. She is known for her enthusiastic approach and is dedicated to delivering outstanding service to both new and existing customers. Janet excels in understanding client needs, whether they require navigating complex IT solutions or problem-solving. Her approach involves collaborating closely with internal technical resources, ensuring that clients receive tailored solutions that meet their specific requirements.
“At Workspace IT, the satisfaction of helping our clients achieve their goals and deliver growth is the driving force behind our approach to managed IT solutions. Our success is measured by the success of the organisations we serve — and we wouldn’t have it any other way.” 
wit-logo-1 Colin Eales, Head of Professional Services

Case Studies.

Application Management.

This national ambient food specialist with more than 4,000 employees across 15 sites asked us to streamline their application management processes, which were overly complex and time-consuming.

Working closely with our partners at Premier Foods, we created a Business as Usual (BaU) application management solution. This took the responsibility for managing all applications across the business away from management.

The Workspace IT team took over responsibility for all application processes, leaving key employees and decision-makers free to focus on their primary duties. By becoming an extension of Premier Foods’ internal team, we were able to develop a deep understanding of the business operations — as well as the people in charge of them.
How We Helped
Premier Foods

Emergency Covid response and a move to flexible working.

Payroll and HR specialist Zellis approached us to develop a comprehensive application management solution to facilitate large-scale home-based working at the beginning of the COVID-19 pandemic.

We used a range of data intelligence tools to gather information about the organisation’s requirements and application usage patterns. We developed and executed a Microsoft Remote Desktop Services solution — hosted in Azure — in under a week. Over time, we decided to switch to a hosted desktop solution using the end-user computing platform Citrix Cloud.

During the early phase of our collaboration with Zellis, we succeeded in ensuring the company didn’t lose a single working hour or miss a payroll deadline. When it became apparent that a long-term solution was required, our switch to Citrix drove Zellis to several impressive achievements — including a significant increase in the firm’s Net Promoter Score (NPS) and three awards for customer support initiatives.
Services Provided
Zellis
Zertus

Application Management.

Leading German food specialist Zertus approached us for help with their increasingly complex endpoint device inventory. Comprised of laptops, desktops, thin clients and tablets, their disparate device list was proving difficult to manage. The client wanted to bring everything together with a single management solution that facilitated remote and hybrid working models.

We suggested the use of Microsoft Intune as a powerful, cost-effective endpoint management tool. We worked closely with Zertus to ensure best practices and configure Windows updates across multiple devices. We also developed solutions for the configuration of update rings, driver updates, profiles and compliance policies.

Since we developed their endpoint device management solution, Zertus have reported a significant improvement in their ability to manage devices efficiently. We also addressed security concerns related to the use of devices not on the network. Our custom solution reduced the company’s server footprint — reducing costs and enabling the use of a consistent toolset across all devices.
Learn More
Zertus

Who Are Our Customers?

We have years of experience in a wide range of industries and our customers are all shapes and sizes and across all sectors such as Financial Services, Education, Manufacturing, Retail, the NHS, Police Forces and Local and Central Government.

Speak To An Expert

Every great collaboration with Workspace IT begins with a chat, so get in touch today to learn how we can improve your operations, save you money and future-proof your digital resources.

    Here's What Some of Our Clients Are Saying About Us.

    Mark Collis

    Outstanding!

    The help and support we have had from Workspace IT has been outstanding. The team have always been very friendly and approachable and we have been able to contact them whenever we needed their help. We will continue to work with this very professional team. Thanks all

    Mark Collis
    IT Support Team Leader
    North Tees and Hartlepool NHS Foundation Trust

    5 Star
    matt-hutchings

    Greatly Improved Service

    Since moving to the application provisioning process with Workspace IT we have been able to offer a greatly improved service to our customers and increase the capacity of the team to focus on other deliveries. Workspace IT fully understand our environment and how to interact with our users. They are an extension of our internal team and are highly experienced. Applications are now delivered faster and our users are kept well informed of progress along the way

    Matt Hutchings
    Technical Delivery Manager
    Premier Foods

    5 Star
    Andrew Codling

    Incredibly Impressed

    We're incredibly impressed by the level of support provided by Workspace IT. Their team are highly skilled, professional and genuinely care about our success. It's reassuring to know that we can rely on them whenever we need assistance.

    Andy Codling
    IT Director Zellis

    5 Star
    Metropolitan Gaming

    Extremely Responsive

    Workspace IT advised and assisted Metropolitan Gaming with our hybrid Cloud Citrix implementation. This included the set up and upkeep of base images, Citrix machine creation services and profile management. They have been accessible and responsive at all times. Through monthly service calls they’ve kept abreast of our requirements, listened to our feedback and have proved themselves a positive contributor to the services we provide.

    Jason Gorana
    IT Systems Manager
    Metropolitan Gaming

    5 Star

    Headquaters.

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